I. Contact the new mobile service provider to whom you want to port your
mobile number.
II. Obtain Customer Acquisition Form (CAF) & Porting Form.
III. Read the eligibility, probable reasons for porting rejection and other
conditions carefully.
IV. If eligible, fill up the CAF and Porting Form. For filling up of porting form
you need a Unique Porting Code (UPC)
V. To obtain UPC send SMS from the mobile number you want to port to
the number 1900 with text PORT followed by space followed by your
10 digit mobile number you want to port. [ As pre-paid SMS is not
permitted, in Jammu & Kashmir the subscriber has to dial 1900 to get
an UPC, the operator at 1900 provide the UPC after verifying
subscriber number with CLI. ]
VI. It may be noted that you will receive an auto generated 8 digits UPC
from the Donor operator. The first two characters of the UPC consists of
Alphabets and remaining 6 digits will be numerical characters except
zero. The UPC is valid for 15 days (30 days in case of J&K, NE &
Assam Service Areas).
VII. Submit the duly filled Porting Form and CAF along with requisite
documentary proof to the mobile service provider.
VIII. If you are a post paid subscriber, submit a paid copy of the last bill
issued along with Porting Form and CAF.
IX. Obtain new SIM card from the new service provider
X. Service provider may charge porting charge maximum upto Rs. 19/-You can withdraw your porting request within 24 hrs of applying.
However, the porting charge is non-refundable.